- Browse to your SuperHub’s IP Address (e.g. 192.168.0.1 or external IP) and log in
- Select “Advanced Settings” and click “Yes” to confirm you want to view these
- Select “Firewall” from the list
- Tick “IPSec Pas-Tthrough”, “PPTP Pass-Through” and “Multicast Pass-Through” at the bottom of the page
- Click “Yes” to confirm settings change
- Try to connect your VPN again.
This allows the traffic through for VPN authentication and should now allow your VPN to connect as normal.