Unable to open Exchange Server 2010’s Exchange Management Console…”Kerberos” authentication failed

Unable to open Exchange Server 2010’s Exchange Management Console with the error: “The attempt to connect to using “Kerberos” authentication failed: Connecting to remote server failed…”

Restarted the IIS didn’t help but Once the World Wide Web Publishing Service restarted, the Exchange Management Console was now able to load the organisation.
You can also try:

Go to the following folder and delete the Exchange Management Console file.

C:\users\<Shiraj>\AppData\Roaming\Microsoft\MMC\Exchange Management Console

Close EMC and reopen it.


Open Powershell as Administrator;

winrm quickconfig

Press (y) when prompted to add exception to firewall.

Winrm e winrm/config/listener -> to check if we are able to query port 5985. if this fails get the error code.

I would prefer you run the EMTShoot.PS1 from the link below which would give us atleast a hint.

Troubleshoot Management tools startup Failures

Categorised as: Exchange, Microsoft

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